FAQ
Find your answers here
Are your leather bags handmade?
Yes, each of our leather bags is meticulously handcrafted by skilled artisans. Our focus on hand-stitching ensures precision, durability, and attention to detail in every piece, creating a truly unique product.
How do I store my leather bag when not in use?
When not in use, store your leather bag in a cool, dry place away from direct sunlight. We recommend keeping it in a dust bag or cotton pillowcase to protect it from dust and scratches.
How long will it take to receive my order?
Delivery times vary depending on your location and the shipping option selected. For standard shipping within the country, orders typically arrive within 3-7 business days. For international orders, delivery may take 7-14 business days.
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package’s progress until it reaches your doorstep.
How long will my leather bag last?
With proper care, our leather bags are designed to last for years—if not decades. The high-quality leather we use is durable and becomes even more beautiful over time, ensuring a long-lasting product.
How should I care for my leather bag?
To maintain the look and longevity of your leather bag, we recommend keeping it away from direct sunlight and water. Use a soft cloth to clean any dirt, and occasionally apply a leather conditioner to keep the leather soft and moisturized.
What should I do if my leather bag gets wet?
If your bag gets wet, gently pat it dry with a soft cloth and let it air dry naturally away from direct heat or sunlight. Do not use a hairdryer or heater as this can damage the leather.
What types of leather do you use for your bags?
We use premium-quality, ethically sourced leather for all of our bags. This includes full-grain, top-grain, and vegetable-tanned leather, known for their durability, luxurious feel, and ability to age beautifully over time.
When will the payment be taken?
Payment will be taken from your credit or debit card as soon as you have placed your order.
Why isn't my discount code work?
Trouble with discount codes is commonly caused by expiration dates or what's in your shopping cart. Double check if the code you received has any restrictions, such as a price hurdle or expiration date
Will my leather bag age over time?
Yes, genuine leather develops a natural patina over time, enhancing its beauty and character. With proper care, your leather bag will age gracefully, becoming more unique and personalized as it matures.
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